INFORMATION FOR OUR CUSTOMERS
The principle of customer-oriented service has become ever more important over the recent years. A high degree of supplier performance and excellent customer service are often the decisive factors of success and critical to achieving and maintaining our competitive advantage. The continuous optimization of our processes and the consistent promotion of the qualification of our sales representatives are our mission and contribution towards ensuring the long-term success of the BILSTEIN organization.
To BILSTEIN, the chassis is more than the sum of its parts. Our customers look to us to deliver performance, comfort and safety while knowing they have access to the entire know-how of the thyssenkrupp Group. Today’s mobility places the highest demands on modern chassis technology. We supply solutions that maximize safety, comfort and driving pleasure through our state-of-the-art springs and stabilizers. As chassis experts, we are working with our customers to integrate the damping function even further into the vehicle’s surroundings.
Within the Hamilton, OH campus is our North American Technology Center. Here, new product innovation and design, ride development, process engineering, product and program management as well as a highly developed engineering test lab, set the stage for the development of innovative shock-absorber system designs for any of our customer’s needs